{"id":117,"date":"2025-10-27T23:53:19","date_gmt":"2025-10-27T23:53:19","guid":{"rendered":"https:\/\/iceprominence.co.za\/?page_id=117"},"modified":"2025-10-27T23:53:19","modified_gmt":"2025-10-27T23:53:19","slug":"faqs-frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/iceprominence.co.za\/?page_id=117","title":{"rendered":"FAQs \u2013 Frequently Asked Questions"},"content":{"rendered":"\n<p>Here are the most common questions customers ask about our ice, delivery, and service.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">FAQs for Ice Prominence<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">\u2753 1. What sizes of ice do you sell?<\/h3>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>We supply 3 kg bags of clear, cube ice \u2014 perfect for retail stores, petrol stations, and events.<\/p>\n<\/blockquote>\n\n\n\n<h3 class=\"wp-block-heading\">\u2753 2. What is the minimum order for delivery?<\/h3>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>50 bags within a 10 km radius. For larger deliveries or longer distances, contact us for a quote.<\/p>\n<\/blockquote>\n\n\n\n<h3 class=\"wp-block-heading\">\u2753 3. How soon do you deliver after an order?<\/h3>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Most orders are delivered within 24 to 48 hours, depending on your location and schedule availability.<\/p>\n<\/blockquote>\n\n\n\n<h3 class=\"wp-block-heading\">\u2753 4. Do you charge for delivery?<\/h3>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Delivery fees depend on distance and quantity. Local deliveries are often free for bulk orders.<\/p>\n<\/blockquote>\n\n\n\n<h3 class=\"wp-block-heading\">\u2753 5. How do I place an order?<\/h3>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>You can call 074 920 9724 or email <a>info@iceprominence.co.za<\/a>.<br>Or simply use the <strong>Contact Us<\/strong> form on our website.<\/p>\n<\/blockquote>\n\n\n\n<h3 class=\"wp-block-heading\">\u2753 6. Do you supply events and festivals?<\/h3>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Yes \u2014 we offer bulk ice supply and mobile cold-room hire for events, weddings, and festivals.<\/p>\n<\/blockquote>\n\n\n\n<h3 class=\"wp-block-heading\">\u2753 7. Can I collect ice myself?<\/h3>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Yes \u2014 you can arrange to collect from our location in Rant-En-Dal, Mogale City. Please phone ahead.<\/p>\n<\/blockquote>\n\n\n\n<h3 class=\"wp-block-heading\">\u2753 8. What forms of payment do you accept?<\/h3>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>EFT, Cash on Delivery, and approved business accounts for regular clients.<\/p>\n<\/blockquote>\n\n\n\n<h3 class=\"wp-block-heading\">\u2753 9. Is your ice safe for drinks?<\/h3>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Absolutely \u2014 our ice is produced with quality water and handled under clean, cold-room conditions.<\/p>\n<\/blockquote>\n\n\n\n<h3 class=\"wp-block-heading\">\u2753 10. How do I become a regular retail client?<\/h3>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Contact us for a credit application and delivery schedule. We supply SPAR, TOPS, and fuel stations across Gauteng.<\/p>\n<\/blockquote>\n<\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Here are the most common questions customers ask about our ice, delivery, and service. FAQs for Ice Prominence \u2753 1. What sizes of ice do you sell? We supply 3 kg bags of clear, cube ice \u2014 perfect for retail stores, petrol stations, and events. \u2753 2. What is the minimum order for delivery? 50 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":118,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-117","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/iceprominence.co.za\/index.php?rest_route=\/wp\/v2\/pages\/117","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/iceprominence.co.za\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/iceprominence.co.za\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/iceprominence.co.za\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/iceprominence.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=117"}],"version-history":[{"count":1,"href":"https:\/\/iceprominence.co.za\/index.php?rest_route=\/wp\/v2\/pages\/117\/revisions"}],"predecessor-version":[{"id":119,"href":"https:\/\/iceprominence.co.za\/index.php?rest_route=\/wp\/v2\/pages\/117\/revisions\/119"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/iceprominence.co.za\/index.php?rest_route=\/wp\/v2\/media\/118"}],"wp:attachment":[{"href":"https:\/\/iceprominence.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=117"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}